- Report: #1094044
Complaint Review: Emotor USA - Griffith Washington
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Author Confirmed
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Emotor USA
202 W Ridge Road Griffith, IN Washington, USA
Phone:
219 923-5883
Web:
www.emotorusa.com
Categories:
Business Rating:
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Emotor USA Speedyracer Crappy turbos, worthless customer service Griffith IN
I've purchased a couple turbos from this company and they are junk and they don't stand behind them in the least. I had one go bad a couple months after I purchased it. Called in and they said they'd e-mail me a shipping label to send it back so they could warranty it. The label never came. After making a few calls and getting the run around they just said sorry they won't do anything about it.
I ended up buying another one because it was the quickest and cheapest option at the time to get my truck back on the road. Ont his one I tried to dial the boost back a little, not that it was making all that much comparatively anyway, in hopes of keeping it alive. It went out as well. I promply e-mailed them to let them know and they said to send it in.
I got the turbo pulled but didn't get a chance to send it in before the warranty was up. When I e-mailed them about it their response was "you should have sent it in sooner" and they will not help. I called to try to talk to someone on the phone and could barely understand them they had such an asion accent. Wtih a company called E-Motor USA I would expect to be able to talk to someone who speaks plain english.
Their turbos are junk, their customer service is non-existant and this seems to be a company mascarading as american but clearly run and opperated by asions. You can barely understand any of them when you talk to them on the phone.
