Business Response
Northlake,#2UPDATE Employee
Mon, August 29, 2011
Were truly sorry for your experience and any inconvenience you were caused. Its disappointing to hear about that incorrect measurements were taken and that you werent brought the product you originally picked out. The situation youve described is not in line with the kind of service we like to provide our customers and wed like the chance to reach out to you to learn more so that we may follow back with the sales representative and local market involved and work on resolving this for you. Since we dont have your information, could you please email it to us at [email protected] or call us at 888-588-2315 x4195. Rebekah Clerk, National Customer Service Manager