- Report: #1353347
Complaint Review: Emporium.com online shopping - Internet
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Author Confirmed
Why?
Emporium.com online shopping
Internet, USA
Web:
Emporium.com
Categories:
Business Rating:
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Emporium.com online shopping Lied about being approved Unknown internet account Internet
This company told me i was approve for a 3,000 online shopping. I gave all my personal information-employement-income-banking etc. Never heard back from them so i contacted the company via email. They don't answer phone calls. They responded with it was a internet issues and they would complete the order. Long story short never did i receive items and due to the expectation of receiving the order items my son didnt have a Christmas. Bad business..and im very concerned about about all my personal information they now have. This should be a crime
1 Updates & Rebuttals
Emporium Retail
Los Angeles,California,
USA
Response from Emporium
#2REBUTTAL Owner of company
Wed, February 15, 2017
Hello,
Emporium strives to make sure that our customers are completely satisfied, therefore we take consumer complaints very seriously.
We understand your concerns, and will do what we can to provide you and update regarding your account and get this matter resolved for you. We apologize that you did not receive your merchandise in time for Christmas and would like the opporutnity to turn this experience around for you..
For us to look into your order, please email us your full name, phone number, order number and reference your Rip off Report Complaint # 1353347 to [email protected]. Please make sure all the details listed above are in your email so we can ensure we can look up your account and provide you a timely response.
We look forward to working with you to get your issue resolved.
Sincerely,
Emporium Team
