- Report: #587717
Complaint Review: EMusic.com (aka EMusic) - Internet Internet
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Author Confirmed
Why?
EMusic.com (aka EMusic)
535 5th Ave Fl 3 New York, NY, 10017-8021 Internet, 10017 Internet, United States of America
Phone:
1.212.201.9240
Web:
www.emusic.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
EMusic.com , EMusic, Did not cancel my account 4 months ago, still charging my credit card Internet
I signed up for a free trial emusic account in December 2008. Without my knoweldge they starting charging my credit card in January 2009. I realized the charges in the Fall of 2009 and contacted them, via phone, to cancel my account.
I spoke directly to a customer service agent and they told me that my account would be canceled and the charges would stop by December 2009. Today is March 31st 2010 and the charges are still showing up on my credit card. Today I tried to call to speak to someone and all phone numbers lead you back to the internet site at emusic.com, where they instruct you to send them an email them to cancel your account. This company has a history of ripping people off and needs to be stopped!
