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  • Report:  #585627

Complaint Review: EMusic.com (aka EMusic) - Zillah Washington

Reported By:
Laurabee - Zillah, Washington, United States of America
Submitted:
Updated:

EMusic.com (aka EMusic)
1460 N. Bonair Rd Zillah, 98953 Washington, United States of America
Phone:
509-829-6268
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?
I got a free trial offer when I bought a new MP3 player in March or 09, I used it, but discovered I didn't like their choice of music, when the 14 days was up, I cancelled the offer, I checked my credit card in the month of April and was not charged anything. I thought I was in the clear, then when looking for a particular charge, I noticed that in May they started to bill me. I tried to get my money back, but they said I agreed to a no refund policy, Strange, I didn't agree to anything of the sort since I cancelled my free trial offer and didnt sign up for the long term plan. Besides I dont want a refund, that implies I bought their service didnt like it, but tried it for free, didnt like what they had to offer and decided to cancel. Besides I live in the state jof Washington where that is not legal. You cant bill me and then just tell me to go ahead and use the service. Which is what they said. You are paid for this month, just go ahead and use it.

Anyway, I did cancel, and then a month after that they decided to start to bill me again. IF thats isnt dishonest, I dont know what is.



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