- Report: #559553
Complaint Review: Emusic.com - New York New York
Reported By:
armyemily -
Fort Sill, Oklahoma, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Emusic.com
244 5th Ave #2070 New York, New York, United States of America
Phone:
(212) 201-9240
Web:
Categories:
Business Rating:
(0)
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Emusic.com is stilling money from US Soldiers New York, New York
I just came back from an ovrseas assinment with the military. I was only gone for 4 months but still had a crap load of mail. One of them was my bank statement. I opened it expecting nothing but my normal bill to show (Electric, rent, water, gas ect) to my suprise for the 4 months I was gone there were charges from Emusic.com everymonth I was being charged on the 2nd for 11.99 and on the 4th for 9.99 I called Emusic and was told...
THEM "We have a no refund policy"
ME "Ma'am it is not a refund it is your company returning money that you stole."
Them:"maybe your should have kept better tabs on your card information!"
ME "DO WHAT! I WAS OVERSEAS FIGHTING FOR YOUR FREEDOM! LET ME SPEAK WITH YOUR SUPERVISOR NOW!" A Man Gets on the phone
THEM: " First off let me appoligies for the last comment made. But we do have a striced no refund policy"
I tell him everything that has happened
Them " I will forward this to the CEO to let him know what has happened and we will be emailing you...
ME: Let me give you my email adress..
Them: Is it "[email protected]
ME: NO!! Are
Them: Are you sure? That is what we have on file!
Me: Yes I am sure mine is a us government one... with a us government ending. I give it to him as well as my telephone numbers to include my home, my cell, and my CO's office...
Them: We will be contacting you by the end of them week.
Well guess what they have not contacted me and the money has not been refunded!
