- Report: #326154
Complaint Review: Emusic.com - Titusville Florida
-
Author Confirmed
Why?
Emusic.com
www.emusic.com Titusville, 32796 Florida, U.S.A.
Phone:
212-201-9240
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Emusic.com emusic.com charges for "free songs" Titusville Florida
Emusic.com charged me 9.99 for there free songs, then turned around and never responded to there "customer service" email. I did some digging on this company and I found out that David Pakman is the president and CEO of the company and I found his email address and I also found a phone number that's not an '800' number all of this right off of this WONDERFUL website!
I emailed David and copied Stacy and within 5 minutes I get another automated statement saying that they would break there no refund policy and refund my money with in 5 - 7 business days. I guess time will tell if I get the money back or not.
David Pakman's email is [email protected]
Stacey Mangual is the Customer Service Lead and her direct email is
[email protected]
The phone number is 212-201-9240 press the option for the directory and press 725 to get to David Pakman, I have not called yet but if I don't get the refund you better believe I will be!
I really hope this information helps others as I know emusic owes others a far greater amount of money!!!
Jon
Titusville, Florida
U.S.A.
I emailed David and copied Stacy and within 5 minutes I get another automated statement saying that they would break there no refund policy and refund my money with in 5 - 7 business days. I guess time will tell if I get the money back or not.
David Pakman's email is [email protected]
Stacey Mangual is the Customer Service Lead and her direct email is
[email protected]
The phone number is 212-201-9240 press the option for the directory and press 725 to get to David Pakman, I have not called yet but if I don't get the refund you better believe I will be!
I really hope this information helps others as I know emusic owes others a far greater amount of money!!!
Jon
Titusville, Florida
U.S.A.
1 Updates & Rebuttals
Jon
Titusville,Florida,
U.S.A.
UPDATE: Emusic.com
#2Author of original report
Thu, April 24, 2008
Well the money was deposited just like they said it would took about 4 days to hit the account. Finally some justice for the little guys out there!
