- Report: #577213
Complaint Review: Energy Plus Holdings LLC - Hartford Connecticut
Reported By:
CTconsumer100 -
, , United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Energy Plus Holdings LLC
3711 Market St Hartford, Connecticut, United States of America
Phone:
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Energy Plus Holdings LLC Energy Plus Company $25 gift card RIPOFF!!! Hartford, Connecticut
To Whom It May Concern:
I am writing this report to show Connecticut consumers not to trust Energy Plus in their promises. This company claims to give you a $25 gift card for staying as a member of their company for an X amount of months. Some of their reps will tell you that it is 2 months, some reps will tell you 6 months, others will say that you will receive your card in 2 weeks!!!
The fact of the matter is that you will NEVER receive your card. I have been a "member" of their company for over 6 months and I have yet to receive the card. Everytime I call the company, they say they will call me back but I receive nothing.
$25 gift card is a RIP OFF!!!!
1 Updates & Rebuttals
EP Supervisor
Philadelphia,Pennsylvania,
USA
Regarding your concerns with Energy Plus
#2UPDATE Employee
Thu, March 04, 2010
Hello,
I am an Energy Plus supervisor, and was very concerned to read about your experience. We currently have thousands of customers and only a handful of complaints, so I would love to review your situation in detail. This is very unusual given that our representatives are well trained in this area. We actually do not offer gift cards, but rather we issue a $25 check per residential account after 2 months of service, which is sent directly to your billing address.
Please e-mail [email protected] with your contact information, and a good time for me to touch base with you so we can get this settled. In your e-mail, please be sure to refer to report #577213.
Thanks!
