- Report: #1360596
Complaint Review: Enrich Skin Care - Fountain Valley California
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Author Confirmed
Why?
Enrich Skin Care
P.O. Box 2800 Fountain Valley, 92728 California, USA
Phone:
888-402-9089
Web:
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Enrich Skin Care Revitalize Skin Serum This online company is a scam! Fountain Valley California
This company advertises two skin care products as free samples. You only pay shipping and handling. What they don't tell you is that 14 days after you place the order, if you don't call and cancel, you will be charged $88.10 for one and $89.95 for the other of these 'free' samples. I emailed a cancellation to them, but received another shipment in less than a month. When I called them, I was told that the charges for the original 'free' items and this months had been billed to my card. I had not received my credit card bill at this time, so I was unaware of the original charges. They said that the terms and agreements explained that the charges would occur if not cancelled and that they accepted no returns, so all charges stood. They finally offered 75% off on one of the charges. When I refused, the 'team leader' got abusive and talked over me, while telling me I should have accepted their offer.
This product is advertised on the web in other sites for less than half of what they charged, not to mention that I had cancelled the order. This is a scam and you should avoid any interaction with this company. They bill through two different names and ship from a PO box. I cancelled my credit card account, as I saw others have done in the past, as I don't want these people to have access to my credit. My credit card company has filed a dispute on my behalf on all charges.
