pamara
Bridgeport,#2Author of original report
Thu, April 25, 2013
Good news. I got a call from the manager at the Bridgeport office they have dropped the claim . They apologised and said because it was another branch that picked up the car over reacted to what they classed as cosmetic damage. Don't feel intimidated by these claims . Stand your ground and take it to the highest level . For me I new I had to prove what I knew was right . So thank you enterprise for listening to my side .
Enterprise Rent-A-Car
St. Louis,#3UPDATE Employee
Tue, April 23, 2013
pamara,
Thank you for your post and we would like to assist you. My name is Katherine and I am on the Enterprise Social Media Team. Please send us an email to Care[at]Enterprise.com with your contact information, rental agreement number, exact branch location in Bridgeport, and all the details. Please type reference number 130423-002216 in the subject line.
Katherine
Enterprise Social Media Coordinator