Prissy
Atlanta,#2Consumer Comment
Tue, July 31, 2007
You can bet, that if you had kept your original reservation, the car WOULD NOT have been available for you. You would have had to settle for either a car much too small for your needs, or would have been forced to take one much more expensive. That's how Enterprise works. They always overbook knowing that the customers are in a bind and HAVE to take whatever Enterprise gives them. They have NO ethics nor morals whatsoever. Anyone making " reservations" ( what a joke - no reservation is ever made ) with Enterprise is asking for trouble.