- Report: #1003332
Complaint Review: Enterprise Car Rental - Plano Texas
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Enterprise Car Rental
4001 N Central Expressway Plano, 75025 Texas, United States of America
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Enterprise Car Rental Deceptive Trade Practices - "Damages" Plano, Texas
Where to go to get scammed on damages that are not just exaggerated but fabricated ? Your local friendly Enterprise.
My credit card rental insurance took care of this, but I couldn't help but laugh at the "documentation". The photo of an original just over 2 inch curb scrape on the lowermost flexible plastic front fender was doctored by sharply increasing the contrast on the camera used by the local friendly manager. There was a very distinct bias to the local manager's verbiage. Enterprise needs to clean up its employee force.
On the other hand, it just might be that Enterprise's business model is to scam you from the minute you step in the door. Avoid Enterprise like the plague...
My credit card rental insurance took care of this, but I couldn't help but laugh at the "documentation". The photo of an original just over 2 inch curb scrape on the lowermost flexible plastic front fender was doctored by sharply increasing the contrast on the camera used by the local friendly manager. There was a very distinct bias to the local manager's verbiage. Enterprise needs to clean up its employee force.
On the other hand, it just might be that Enterprise's business model is to scam you from the minute you step in the door. Avoid Enterprise like the plague...
1 Updates & Rebuttals
Enterprise Rent-A-Car
St. Louis,Missouri,
USA
Enterprise Cares
#2UPDATE Employee
Thu, January 31, 2013
Jess,
My name is Katherine and I am on the Enterprise Social Team.
We would like to look into this matter. Please email [email protected] with your contact information, rental agreement number, exact rental location, and all the details. On the subject line please type reference number 130131-001981.
Thank you for your time!
Katherine
