Enterprise Rent-A-Car
St. Louis,#2UPDATE Employee
Thu, March 03, 2011
We are listening and I am happy to hear the branch/regional office as able to resolve the issue so quickly. (Rich)
Kathryn
Charlotte,#3Author of original report
Wed, March 02, 2011
Ironically not even 15 minutes after this report was uploaded the company called and said that there was confusion and the damage was reported on the last use of the vehicle. Therefore I did not have to pay anything. Apparently it had been overlooked.