- Report: #1090343
Complaint Review: Enterprise rent a car - Mount Pleasant Texas
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Author Not Confirmed
Why?
Enterprise rent a car
928 west 16 st. ste. B Mount Pleasant, 75455 Texas, USA
Phone:
9035750500
Web:
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Enterprise rent a car Nicholas Enterprise Hold 250.00 dollars from my bank account for 10 days. Mount Pleasant Texas
I rented a car from Enterprise in Mt Pleasant, Tx for a weekend they told me the 250.00 deposit will be return to your account when you bring the car back and the full amount was posted towards my back account as a sale and was not a hold as I was informed.. now I am being told I would not receive my money for 7 to 10 days.. Also the car was not properly cleaned and a Knife was left in the passanger side door pocket which was found by my 5 yo son... When I called to discuss the issue with Nick he was very argurmentative and told me it was my problem and he did was he was supposed to do and when I tired to explain to him how a hold is supposed to work he interrupted me and hung up on me...
1 Updates & Rebuttals
Enterprise Rent-A-Car
St. Louis,Missouri,
Enterprise Rent A Car
#2UPDATE Employee
Tue, October 08, 2013
Thank you for bringing this to our attention. We would like to look into this further. Please email [email protected] with your full name, the exact rental location and any other details. -Tatiana
When emailing, please list reference # (131008-001693) the subject line.
