- Report: #1173158
Complaint Review: Enterprise Rental Car - Beacon New York
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Enterprise Rental Car
409 Fishkill Ave Beacon, 12508 New York, USA
Phone:
8458389332
Web:
www.enterprise.com
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Enterprise Rental Car at Beacon Enterprise... We'll Mess Your Life UP! Beacon New York
I rented a car this past summer so I could attend my uncle's funeral. When I got the rental I invertedly initialed the wrong box for insurance. I have never rented a car and took their insurance. I mean every bit of coverage and no explanation was given and could only be the stressed of the events in my life at this time. I am thinking that I declined this since I have major car insurance. I was also covered by some other companies including my credit card. Little did I know I was planning my own credit card funeral and that Enterprise was putting nails in the coffin. They charged me almost $1,500.00, for 16 days of rental.
The car coverage was astronomical and they continued to use my credit card until they got every penny out of me. The audacity of them and today they claimed that the insurance signing was my fault and enterprise was charged and paid a 3rd party. When requesting the 3rd party to explain the situation that my uncle was murdered and my card was stolen on the day of the funeral maybe I could get this money back. I was told absolutely not!! Do not use Enterprise in Beacon, Dutchess County or another location, they will pick you up and place you in a dump truck and throw you in a cement mix. They are rental car company who has no interest in customers only to cheat customers who are grieving.
Additionally, do not believe them when they tell you, you need insurance. They are not paying third party. They are earning credit and extra money as an office. They make no money off of you renting the car. They make the bulk of their money off of rental insurance!!!
2 Updates & Rebuttals
Enterprise Rent-A-Car
St. Louis,Missouri,
Enterprise Cares
#2UPDATE Employee
Tue, September 02, 2014
Cece, customer service and satisfaction are very important to us at Enterprise. I would like to follow up with you. Please email me at [email protected] with the complete details, exact renting location, and any rental agreement numbers. Please reference #140902-001355. I look forward to hearing from you soon, thank you. Chris, Social Media Monitor, Enterprise Rent-A-Car
Tyg
Pahrump,Nevada,
Where????
#3General Comment
Fri, August 29, 2014
Where is the ripoff?? Im NOT seeing it. All I see is someone who made a mistake and then blames EVERYONE else even using the death of a family member to get out of paying what YOU told them to do. You CANNOT after the fact accuse THEM of ripping YOU off when YOU are the one who instructed them to charge you. What this tells EVERYONE is that YOU DID NOT READ WHAT YOU WERE SIGNING!!!! THAT is NOT a ripoff by THEM. In THAT instance YOU ripped YOURSELF off by not READING!!!! You can cry and whine online all you like. YOU can TRY and play the victim but it wont work. YOU agreed to the insurance and that is that. All THEY did is what YOU told them to do. Instead of blasting THEM for doing as YOU instructed, perhaps YOU should write a ripoff report on yourself. YOU are the TRUE VILLIAN of this tale of woe.
YOU are supposedly an adult, so how about YOU start acting like one. An adult owns up to the mistakes they make. An adult doesnt blame everyone else for THEIR shortcommings. YOU are acting like an immature little spoiled brat. YOU shouldnt be allowed a credit card. YOU shouldnt be allowed out in the world if YOU cant be responsible for your own actions. Im NOT saying the situation doesnt suck for you, but to sit there and blame THEM for ONLY doing what YOU not only agreed to but what YOU signed, is the higth of self entitlment.
