- Report: #1211555
Complaint Review: Enterprise rental - galveston Texas
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Author Confirmed
Why?
Enterprise rental
5919 Broadway st galveston, 77551 Texas, USA
Phone:
4097400700
Web:
www.enterprise.com
Categories:
Business Rating:
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Enterprise rental DW or CDW - BE VERY CAREFUL WHAT ASK YOU TO SIGN galveston Texas
I was in a car accident and my insurance refer me to Enterprise to rent a car. I specifically told the rep that I do not want to pay anything extra or even a few dollar upgrade on the car. Whatever Geico is paying I do not want any out of the pocket expenses. I was guided to signed all X and I was not told that I would be charged 12.99 a day additional charge. My mistake, I did not noticed that I singed to accept DW or CDW 12.99 a day. I just found out after I received my credit card bill that I am being charged almost 300.00. To add insult to injury, my credit card has an automatic insurance coverage premium payment when I rent a car. So in short, I am paying two insurance premium for the same rental car. YOU CANNOT TRUST ENTERPRISE REP EVEN IN YOUR DAYS OF HELPLESSNESS.
THAT IS WHY BE CAREFUL ON WHAT YOU SIGNED, ENTERPRISE WOULD HIT YOU HARD IF ARE NOT PAYING ATTENTION. DW OR CDW ARE NOT EXPLAIN TO YOU IN DETAIL. ONCE YOU SIGNED, CASE CLOSED.
1 Updates & Rebuttals
watch out
galveston,Texas,
Enterprise refunded my premium
#2Author of original report
Tue, March 03, 2015
I am glad that Enterprise Refunded me the premium which I did not ask for in the first place. My advice is that to review all documents before you sign. A few minutes of review could have saved me a week of follow up with three insurance comnpanies.
