Through the website Rakuten we found a really good deal on cat toys. Every month we donate to a blind cat rescue in NC. The blind kitties
Love mylar crackle balls because they can track them from the noise they make. Entirelypets put a sale on Rakuten for a 45 piece set for $.95 and $6.50 shipping.
I even goggled the sku and it came back as the 45 pieces. So we got two of them, checked out. We have the reciept that clearly shows we paid for 2 of them. We got charged $6.50 for each 45 set. That was fine because we figured the kits might be a bit large.
Let the blind cat rescue know that they were going to get 90 krinkle balls!
Yesterday we get a little envelope with only two balls in it, BUT they still charged us $6.50 shipping on EACH of the two little balls!
Some one there knew that those two little balls in an envelope does not cost $12.00 to ship.
When we called today and told them they sent us 2 balls not the two 45 pieces.
They put us on hold for ten minutes then came back and said the manager is refunding or money. We said no we want what we paid for. We have the reciept showing we took you up on your sale. Only thing they said was we can keep the two balls they sent us. Asked if they really would not honor the sale price we paid for and they said, no we will not honor it goodbye.