- Report: #705850
Complaint Review: Entrust Bank Card - Mesa Arizona
Reported By:
Gary -
Plano, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Entrust Bank Card
1255 W. Baseline Road #200 Mesa, 1255 W. Ba Arizona, United States of America
Phone:
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Entrust Bank Card Paradigm Direct Deceived by Salesperson - Fraudulent Company - Charging higher percentage than quoted Mesa, Arizona
Entrust Bank Card / Paradigm direct has a sales person call you to setup an appointment. The Sales person says that they will save you 20-30% on you merchant bill each month. They send a sales person with a calculator and requests a copy of your last statement. They then proceed to run numbers on the calculator using your last statements numbers and show you the savings which in my case was over $400.00 for the month.
I was deceived and lied to by Entrusts Bank Card's sales person. This person is also unavailable. The phone number that I received always goes to voicemail. Since the sales meeting, I have not been able to reach the sales person at all and I have been lied to by two other managers saying that they changed my rate and I will be happy when I receive my next statement.
Well the next statement came and now my $400 savings went up to a $600 loss! When I received my 1st statement, I learned that I was now paying .6% higher than I was with my old merchant. I would have never signed any contract with this company to end up paying more thay I had previously.
I was deceived and lied to by Entrusts Bank Card's sales person. This person is also unavailable. The phone number that I received always goes to voicemail. Since the sales meeting, I have not been able to reach the sales person at all and I have been lied to by two other managers saying that they changed my rate and I will be happy when I receive my next statement.
Well the next statement came and now my $400 savings went up to a $600 loss! When I received my 1st statement, I learned that I was now paying .6% higher than I was with my old merchant. I would have never signed any contract with this company to end up paying more thay I had previously.
2 Updates & Rebuttals
BizOwner
California,United States of America
You started your own business
#2Consumer Comment
Thu, April 28, 2011
From the notes, it seems like the ex employee started his own business.
Dr. Wilson
Arizona,United States of America
From a previous employee...
#3UPDATE EX-employee responds
Thu, April 21, 2011
Sorry to hear about your experience. I worked for Entrust/Paradigm Direct/The Program in the past and this is exactly what happens. The problem is that the managers and officers of the company lie to everyone including the employees. We are taught to make presentations with a computer program that illustrates savings and if the savings is not present, we are taught to manipulate the presentation to show savings and then sign business owners up for a 5 year lease. It is a total scam....once I found out they were not saving any customers money, I got out and I feel so bad for the business owners that were affected. I wish business owners and past employees would band together and file a lawsuit against these guys.....IT IS A TOTAL SCAM!!!
