- Report: #819754
Complaint Review: entrust bankcard - mesa Arizona
Reported By:
mickey -
plano, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
entrust bankcard
1255 w. baseline rd. a200, mesa, 85202 Arizona, United States of America
Phone:
888-815-1676
Web:
Categories:
Business Rating:
(0)
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entrust bankcard total scam, don't believe anything they say mesa, Arizona
i got contacted by entrust bankcard on the phone, promising significant saving in my credit card processing, and i set up an appointment with them. Amanda came and made a copy of my current statement, then in her laptop, showed me how entrust can beat my current rates by a big margin and all the saving i could get with entrust. i was also lured into leasing the credit card machines- hypercom-(60 months term of $50 a month), but said i keep the machines after the lease. she even showed me i still save a bunch even with the $50/ month lease. so i switched. THE BIGGEST MISTAKE OF MY LIFE!!
when i got my first statement, i was in shock. my rate was a lot higher than my previous company. i called and complained with aleksander robinson and he promised it will be lower next month. of course, next month rate is still higher, even though he did lower it by a hair. now not only do i have a higher rate, i am leasing the machine for $50 a month. this went on for 3 months and i finally decided to go back to my previous processing company. i am not aware i have to pay $500 penalty. on top of that, the lease is non cancelable. so i am stuck with the machines for 60 months.
well i make it work by using the machines with my previous processing company. the machine broke a week ago. the leasing company can't help me, entrust can't help me since i no longer process with them, so i am paying for a machine that doesn't work. to make it worse, the leasing company said i don't own the machines after the lease (as stated by Amanda from entrust). i have to return the machines in WORKING condition, or buy it or continue to lease it. so i called hypercom to see if it is still under warranty since i only have the machine for less than six months. guess what, it expired, entrust gave me an old machine that is out of warranty. so i have to pay for the repair.
this is a nightmare that just keep going. nothing entrust said is true. it ends up costing me so much more.
when i got my first statement, i was in shock. my rate was a lot higher than my previous company. i called and complained with aleksander robinson and he promised it will be lower next month. of course, next month rate is still higher, even though he did lower it by a hair. now not only do i have a higher rate, i am leasing the machine for $50 a month. this went on for 3 months and i finally decided to go back to my previous processing company. i am not aware i have to pay $500 penalty. on top of that, the lease is non cancelable. so i am stuck with the machines for 60 months.
well i make it work by using the machines with my previous processing company. the machine broke a week ago. the leasing company can't help me, entrust can't help me since i no longer process with them, so i am paying for a machine that doesn't work. to make it worse, the leasing company said i don't own the machines after the lease (as stated by Amanda from entrust). i have to return the machines in WORKING condition, or buy it or continue to lease it. so i called hypercom to see if it is still under warranty since i only have the machine for less than six months. guess what, it expired, entrust gave me an old machine that is out of warranty. so i have to pay for the repair.
this is a nightmare that just keep going. nothing entrust said is true. it ends up costing me so much more.
