Andrea McCrory
Vernon,#2Consumer Comment
Thu, January 22, 2015
Check out my Facebook page, EPS Are Scammers. Like and share. The more people we warn about this company the better. They dishonest and steel from small businesses. Disreguard comment from an obvious employee.
Thank you
Andrea McCrory
McCrory's Jewelry
Vernon, IN
AwareCustomer
WPB,#3Consumer Comment
Fri, August 03, 2012
I have been a customer of EPS using their credit card processing services for the past 4 years & when my contract was up I decided to research other credit card processing companies, not because I wasn't happy with them (i was) but I wanted to see if i could save money. Through my intensive research & quotes from 6 others, I found that I
am indeed getting the best rates available in addition to the standard fees all being lower with EPS.
I was shocked to see complaints here on RipOff Report so decided to read through them all. After reading through them & EPS rebuttals, I have come to the conclusion that EPS is still a great company & i will continue to do business with them as they have done everything possible within reason to rectify these complaints & I applaud that.
As a small business owner I also know the golden rule that the customer is always right, but let's face, sometimes they really aren't. I believe all businesses have encountered customers who no matter what you do to make them happy they simply will never be satisfied & I've come to learn over the years that those are the type of customers a
business is better off without. I have never in the 4 years of processing with them had my bank account debited any unauthorized or unusual amounts & don't believe they would still be in business if that were really the case.
I have had very good experiences with EPS & decided to post this as it doesn't seem fair for any business to get their reputation trashed because of customer complaints from not getting their way. EPS customer service has always been very polite & helpful when I've had questions. I even used their tech support once which saved me from
losing sales when my system went down over the weekend & a real person answers their support lines 24/7. Needless to say, when evaluating EPS against other companies, they are not only by far the lowest cost & but also the best service so I decided to renew my contract with them. I even added their No credit check payment program
& am looking forward to offering this new option to my customers.
I would highly recommend doing business with EPS!