- Report: #1117634
Complaint Review: Equinox US/RVTL face creams - Sparks Nevada
Reported By:
gottakentoo -
Concordville, Pennsylvania,
Submitted:
Updated:
-
Author Not Confirmed
Why?
Equinox US/RVTL face creams
1285 Baring Blvd. 297 Sparks, 89434 Nevada, USA
Phone:
1-877-862-9839
Web:
EquinoxUS.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Equinox US/RVTL face creams Equinox/RVTL face creams major deception Sparks Nevada
Biggest rip off ever! I ordered creams from an advertisement site. Read & re-read any fine print and NEVER saw that I had to call and cancel my "free 30 day trial" within 14 days!
Ordered both creams on 12/22/13. The RVTL was shipped and received in a timely manor, but the Equinox was not received until 1/7/14. When creams were recv'd, there were no packing slips, no phone numbers, nothing but the creams in a box.
Just recv'd my credit card statement and almost fainted. $99 and $93 were charged. I called immediately and am disputing these charges. We (my CC company & I) got on a conference call with the company. They read from the standard script and there will be no adjustments granted. Talk about bad customer service!!
I called Equinox back, because of the later delivery. I was told because I was one day over the 14 day period they would not credit me. I, in turn, asked to speak to a supervisor. Of course, no one was available.
I intend to return the creams today, with tracking numbers and signature requested. I am going to persue this dispute and hopefully will win. Don't know, but I'm gonna try!
