This company never reads it's incoming requests, even if a short, sensitive request is made. They then get very upset when, because of that, you leave them negative reviews. They go through great lengths to smear and defame any negative reviewers online. See this one lady's experience, she had left them a 1 star facebook review and they created a host of malicious, defamation websites to sme
ar her.
(http://trishasurani.com/websites-stealing-your-social-media-profiles-to-defame-you/)