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  • Report:  #184197

Complaint Review: ESBI Residential Email - Plantation Florida

Reported By:
- Genoa, Nevada,
Submitted:
Updated:

ESBI Residential Email
8201 Peters Road, Ste.1000 Plantation, 33324 Florida, U.S.A.
Phone:
800-430-6314
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I happened to notice a 16.41 charge on my phone bill and found out Residential Email activated a service without my authorization. Customer service rep told me someone probably signed up "accidentially" when applying for something else. She told me it would be removed within one or two billing cyles.

Bob

Genoa, Nevada
U.S.A.


1 Updates & Rebuttals

Virginia

Plantation,
Florida,
U.S.A.
Please contact us for assistance

#2UPDATE Employee

Wed, December 12, 2007

Dear Customer, Unfortunately the information you have provided is not sufficient for us to assist you. Please contact our Customer Service Department at 1-800-430-6314 we will be happy to assist you. We are open 24/7. We sincerely apologize for any inconvenience or misunderstanding and look forward to helping you resolve this matter to your satisfaction. Regards, Virginia, Director Of Customer Service ResidentialEmail Plantation, Florida U.S.A.

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