- Report: #1335914
Complaint Review: Essential Beauty Now - San Diego California
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Author Confirmed
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Essential Beauty Now
3830 Valley Centre Drive San Diego, 92139 California, USA
Phone:
844-965-3286
Web:
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Essential Beauty Now Unauthorized billing of 371.96 after ordering 5.97 trial offer San Diego California
On October 8, 2016 I ordered 2 trial products at a cost of 5.97 each for which I authorized payment via my credit card. As of Oct. 31, 2016, I have not recieved the products. I received my credit card statement showing the two charges of 5.97 each, along with 4 additional unauthorized charges of 92.97 each totaling 371.88. I called to discuss this with them, and after 3 phone calls that were not helpful (I was told that I had to cancel within 10 days or I would be charged and they would not reverse the charges). The trial items did not arrive, so how was I supposed to cancel something I wanted to try first befor purchasing more - a "trial". The persons with whom I spoke were hard to understand, spoke fast and did not make sense, also I was put on hold several times and was told my order numbers could not be found. This is a scam company and I have reported tham to my credit card issuer and had my account number changed. I am also reporting them to my local police as this is an internet scam. Do not order the trial size as you will have to fight to get your money back...if you can.
Beware !!!
