- Report: #1400473
Complaint Review: ET Solutions LLC - North Potomac Maryland
Reported By:
Eugenia Daniel -
Crystal Beach, Texas, USA
Submitted:
Updated:
-
Author Confirmed
Why?
ET Solutions LLC
12000 Blackberry Ter North Potomac, 29878 Maryland, USA
Phone:
8667868673
Web:
www.etsolutions.co
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
ET Solutions LLC On 6/24/16 my computer was frozen. ET Solutions contacted me about it and said they could fix problem. I had to purchase a one year subscription for $149.99 charged to my American Express card. They entered my conputer and I spent over 4 hours on the phone with them in front of my computer while they "fixed" the problem. I also had to to purchase a Microsoft server for $499.99.. North Potomac Maryland
On 6/24/16 my computer was frozen and ET Solutions contacted by phone saying they could fix it. I had to purchase a Software Support Subscription in the amount of $149.99. They entered my computer and I spent over two days on the phone with Edward and Mattew while I sat in front of the computer. I also had to purchase a Microsoft server for $499.99.
On 9/14/17 I was contacted by ET Solutions informing me that my conputer had been hacked. They entered my computer and showed me some information in a black box that I didn't understand and they said this was how many times someone had tried to get into my computer.
They proceeded to work on it for several hours. A Jack Williams called later and I was told I would have to go to Walmart and purchase Itunes cards totaling $400, called him back to give him numbers on each card. I was told this amount was necessary for repair problem. Before I could even return home, he called again and said it would require another $400 worth of Itunes cards. I told him I had purchased all Walmart had. He said to go to CVS . Which I did.
On 9/15/17 Jack Wilson called again and said it would require another $400. I told him I had no more money. He kept insisting that all of my money would be refunded to me when problem was fixed. I told him I was 78 years old, lived off of my social security and some savings. He asked me when would I receive my next social security check. At this point I realized I had been completely duped and scammed. I hung up on him.
He continued to call and I would not answer the phone.
