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  • Report:  #821208

Complaint Review: eTrade Financial Services - New York New York

Reported By:
Randal - Renton, Washington, U.S.A.
Submitted:
Updated:

eTrade Financial Services
535 Madison Ave Fl 35 New York, 10022 New York, United States of America
Phone:
(212) 754-8400
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?
eTrade told me they would only charge me $10 to buy bonds, plus $1/bond.  Instead they charged me $200 for only 2 bonds.  I did contact eTrade about this, and they admitted it was for fees, but they also made it a point to tell me that they won't refund the disputed money.

On 12-29-2011, I purchased 2 bonds to Telecom Italia, and was initially told that the seller was offering 7.94% interest on 15 bonds.  I offered to buy 2 of the bonds, and was told that the seller would sell them at 7.74%.  I countered the offer by offering to buy the bonds at 7.85%, but was advised that the trade was executed at 7.74%, and that I would be offered 6.99%.  This is not what I agreed to.  eTrade does admit that my offer was 7.85%, but they are now indicating that the .10% did not include brokerage fees. .10% of $2,000 is $200, which is a lot more than the $12 I was told that I would be charged. 


DO NOT USE ETRADE FOR ANYTHING. They are completely crooked, recalcitrant and unrepenting.  This company grossly overcharges.  They lie about what fees they will charge you.  They can't be trusted for anything. They are an expensive company that capitalizes on bait and switch.  Their CEO Steven Freiberg, and former CEO Caplan, are two of the biggest crooks on Wall Street.  Avoid them:  they will take your money and rob you. 


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