- Report: #177522
Complaint Review: Evansville Group.com - Evansville Indiana
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Author Confirmed
Why?
Evansville Group.com
217 N Alvord Blvd Unit #8 Evansville, 47711 6025 Indiana, U.S.A.
Phone:
812-598-6969
Web:
N/A
Categories:
Business Rating:
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Evansville Group.com Ripped twice on same item; e-mails blocked; trash purveyors Ripoff Evansville Indiana
Jan 17, 2006 Purchased a bread machine from evansville group.com via eBay. Item was Breadman Ultimate Bread Machine, Model: TR2200WWC, brushed chrome finish - "may have small dents and scratches" made by Salton
Jan 20 received shipment
Jan 20 e-mail to vendor with picture that it shipped a Williams Sonoma, model WS0401, color white; another picture showed a large self-adhering label "Reason for return - leaking". (That means a prior customer received credit for a machine that couldn't make bread.) In short, I had received the wrong make, model and color of an item that Evansville Group.com knew could not make bread. They knew because they placed the item inside a box with a different model number (picture of that also sent to Evansvillegroup.com.)
Jan 21 e-mail from vendor that item would be replaced
Jan 23 received FedEx shipping label
Jan 24 delivered wrapped machine to FedEx office
Feb 2 received correct model in brushed chrome with promised small dents; washed bread pan and added ingredients.
Feb 2 e-mail to vendor with pictures of water and ingredients leaking from base; requested another shipping label and a bread machine that worked.
Feb 4 sent e-mail again requesting shipping label to effect exchange (their advertised remedial policy).
Feb 7 sent another e-mail requesting shipping label to effect exchange and that dripping water on hot coils could create fire/shock hazard.
Feb 8 sent another e-mail indicating I would start charging for warehousing their inventory.
The Feb 2 was not responded to; the Feb 7 and 8 e-mails were blocked.
It is unconscionable that a company would play musical garbage; who ever is holding the trash when the exchanges stop, gets to be the sucker. In other words these trash purveyors get a thrill from passing the trash rather than disposing of it. Guess tipple fees are high in Indiana; cheaper to FedEx trash outside the state.
Bruce
Spotsylvania, Virginia
U.S.A.
Jan 20 received shipment
Jan 20 e-mail to vendor with picture that it shipped a Williams Sonoma, model WS0401, color white; another picture showed a large self-adhering label "Reason for return - leaking". (That means a prior customer received credit for a machine that couldn't make bread.) In short, I had received the wrong make, model and color of an item that Evansville Group.com knew could not make bread. They knew because they placed the item inside a box with a different model number (picture of that also sent to Evansvillegroup.com.)
Jan 21 e-mail from vendor that item would be replaced
Jan 23 received FedEx shipping label
Jan 24 delivered wrapped machine to FedEx office
Feb 2 received correct model in brushed chrome with promised small dents; washed bread pan and added ingredients.
Feb 2 e-mail to vendor with pictures of water and ingredients leaking from base; requested another shipping label and a bread machine that worked.
Feb 4 sent e-mail again requesting shipping label to effect exchange (their advertised remedial policy).
Feb 7 sent another e-mail requesting shipping label to effect exchange and that dripping water on hot coils could create fire/shock hazard.
Feb 8 sent another e-mail indicating I would start charging for warehousing their inventory.
The Feb 2 was not responded to; the Feb 7 and 8 e-mails were blocked.
It is unconscionable that a company would play musical garbage; who ever is holding the trash when the exchanges stop, gets to be the sucker. In other words these trash purveyors get a thrill from passing the trash rather than disposing of it. Guess tipple fees are high in Indiana; cheaper to FedEx trash outside the state.
Bruce
Spotsylvania, Virginia
U.S.A.
