- Report: #1336206
Complaint Review: Everest Receivable Services - Depew Massachusetts
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Author Not Confirmed
Why?
Everest Receivable Services
5165 Broadway suite 112 Depew, 14043 Massachusetts, USA
Phone:
617-275-4252
Web:
http://www.everest-inc.com/
Categories:
Business Rating:
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Everest Receivable Services Everest Receivable Services - Called me to confirm a person a persons address who I'm apparently connected to - huge scam - rude customer reps Depew New York
Do not give this company any of your personal information and do not confirm or deny anything they ask you.
I received a call on my cell phone asking me to verify a person’s address. The person on the phone didn't even say who she was calling on behalf of. My cell phone number was apparently left as a "reference" to this said person. The purpose of me verifying this address was so that "Everest Receivables" could send them a document which they weren't allowed to disclose any details about. When I asked what the company did exactly, the customer rep could not answer this question. She said "we do location services and accounts receivables". When I asked what specifically that meant, the question again could not be answered with any intelligent, factual information. When I asked additional questions about the purpose of the document, my apparent relationship to this person etc., the customer service rep clearly got agitated, annoyed, flustered and condescending. I was also annoyed at this point and the customer rep was clearly not equipped to manage such a conversation with the proper attitude. Consequently, I asked to speak to her manage who was luckily "standing right there". As you can imagine, I continued to get no clarifying answers and my complaint about the prior rude customer rep, was not something he cared about and it was quickly brushed under the rug. The staff I spoke with seemed young, uninformed and uneducated about the company and services provided. They lacked serious people skills, were rude, brash and condescending.
Additionally, during the call with the manager, he proceeded to tell me the other "references" PHONE NUMBERS attached to this said person’s identity. I was shocked! I would think this is a no-no. Clearly, I wrote the numbers down and further investigated them in addition to further investigating the address they gave me of this said person. Based on the information I collected up until this point, I was able to quickly realize the huge scam that was taking place. None of the information and data they provided was adding up.
I believe they were contacting me to verify an address to perform a phising scam, specifically to reach out to a person and ask them for money for an unpaid debt that is not real.
