Patti loomis
North Hollywood,#2Author of original report
Sat, March 15, 2008
well left 3 emails, when I try to cancel order they only have one person answering phones-Michelle- that now when a person calls in they cannot even reach customer service, the message says "sorry we are now closed if you have a problem with your order leave a message at ext 300, so I have left 4 messages stating I want to cancel my order, my order is in back order, so they should be able to cancel with out charging me, but nothing gets done, also says someone will be getting back to me shortly to follow up on the message I left , but the recording is just a scam also, I feel like I will not even get my money back at this point not sure what to do. they are a true scam, never had such a bad time with an internet purchase before, I should fly up there to Jamacia New York, wish i could. thanks Patti