Former Experian Employee
Schaumburg,#2UPDATE EX-employee responds
Wed, November 05, 2008
Please don't be discouraged with this process. Since you received your report from myfico.com, only they validated your personal information, not Experian. Also, you can request to dispute information through myfico.com but if they are not willing to file a dispute on your behalf, you will need to get a report directly from experian.com or from the website that is set up SPECIFICALLY to receive your one free credit report every 12 months at annualcreditreport.com. By using one of these sites, Experian can then verify your information and that you are you, not someone posing as yourself. After ordering the report, you will receive a report number and an address to mail disputes, a toll-free number to call or the best method is to file the dispute online. I understand that this may be frustrating but you have to understand that Experian is concerned about protecting your information and with the levels of fraud right now, this should be a little bit of a relief that we take the extra step to protect your information.
Robert
Rochester,#3Consumer Comment
Thu, October 30, 2008
Your first problem was getting your "free" credit report from myfico (or freecreditreport or a dozen others. These people will charge you for other products under the guise of giving you a free credit report.. If you go to https://www.annualcreditreport.com/cra/index.jsp. you can get it for free. Download the report, print it off. By law, they have to give you an address to send disputes. This "you have to do it online" is crap. Addresses.. Corporate headquarters Experian 475 Anton Blvd. Costa Mesa, CA 92626 1 714 830 7000 Experian 955 American Lane Schaumburg, IL 60173 1 224 698 5600 To Send disputes: Experian /NCAC Po Box 9556 Allen, Texas 75013 888-493-1058 For the others. Equifax PO Box 740241 Atlanta Georgia 30374 800-685-1111 Trans Union PO box 1000 Chester, PA 19022 800-888-4213