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  • Report:  #836021

Complaint Review: Express Scripts - Internet

Reported By:
James - Fort Knox, Kentucky, U.S.A.
Submitted:
Updated:

Express Scripts
Internet, United States of America
Phone:
Web:
http://www.express-scripts.com/
Categories:
Tell us has your experience with this business or person been good? What's this?
Like others have already posted here, I am a military retiree being forced to use Express Scripts as my mail order vendor of medications.  And also like others here, it is clear that we are screwed!  After going two weeks without my prescriptions being filled, AND no replies to my emails other than the system generated confirmations, AND no replies to my phone calls I finally called them again today.

They have charged my insurance company (Tricare) for the drugs but refuse to fill the prescriptions because "we have some questions about the dosages, amounts, etc.".  Have they pursued these concerns with anyone?  No.  Are they going to fill the prescriptions then?  No.  Have they charged Tricare? Yes.  

Why isn't this fraud?

Long story short, I told them I was going back to my local pharmacy - or actually I'm going to get them filled for free at my nearest military facility - and that I would never do business with them again.  Not surprisingly, they could care less.

We need to start documenting these stories and get them in the right hands.


1 Updates & Rebuttals

Realistic

Bangor,
Maine,
I will be contacting ABC news ....

#2Consumer Comment

Wed, May 08, 2013

 But it will help if you might submit a request to them also re: your disgust with ES:

To submit a story idea to one of the ABC News shows listed below, write a single page letter including your name, phone number, and address. Include photocopies of backup information. On the outside of the envelope, write "Story Idea." If a producer is interested in your story, he/she will contact you. Here are the show addresses:

ABC World News with Diane Sawyer

47 West 66th Street, 2nd Floor

New York, NY  10023

Note:   The Company’s long-established policy does not allow us to accept for review or consideration any ideas, suggestions, or creative materials not solicited by us or our subsidiaries.  Therefore, in the event that you have submitted such content, please be advised that the submission has been forwarded to the Company’s legal department for handling.

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