- Report: #1440846
Complaint Review: Express Scripts - St Louis Missouri
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Still work there -
St Louis, Missouri, United States
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Express Scripts
4700 N Hanley St Louis, 63134 Missouri, United States
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Express Scripts Nit picked at everything I did to avoid paying me a bonus check on items I had never been trained on St Louis Missouri
This is THE WORST company I've ever had the displeasure of working for. The first lie they tell you is that your going to get "differential pay" for working the evening shift. The only "differential pay" you receive is from 6pm to 8pm. The second lie they tell you is you get 5 weeks of training. You only get 3 weeks of training and it's roll playing, so by the time they throw you on the floor to take incoming calls, you don't even know how to work the computers or look anything up.
The supervisors are a joke because they're NEVER around and if you happen to catch one, they refuse to help you "because your not on their team". They say they give you a "bonus" but once I obtained 1100 scripts and earned an $800 bonus check, NOTHING I ever did for them was right again. They nit picked at EVERYTHING I did and most of the items they complaind about I was never even trained on.
Their computers are horrible. They give you 5 minutes from the time you clock in and thats providing the time clock even works properly, takes you 2 minutes to walk to your desk, then they make sure the computers are barely running so you don't have all your screens up within 3 minutes to take the calls. Then that way they can send you emails regarding your "ACW time" and it affects bonuses, raises and transers to other department. I have NEVER worked for a company that when the computers aren't working properly their attitude is "well get use to it". The phone calls aren't much better. You'll be on the phone with a client and they just cut you off then the customer thinks you hung up on them. Half the time the bathrooms don't work either.
Employees are so pissed off that they need "permission" to use the bathroom then get timed for how long they're away from their desk, they throw things down the commodes so they won't flush. But it doesn't matter because half the sinks barely have any water coming out of them. When we tell them this is a health hazard, they threaten you. They've been sued for millions by Anthem and on April 13 they had 6 more clients sue them. So if they're cheating their clients, they're cheating their employees. I would NEVER recommnend working for this company because NOTHING you do will make them happy and it's all to prevent you from getting a bonus check
