- Report: #1231807
Complaint Review: Exterior Master - Concord North Carolina
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Exterior Master
2425 Tilley Rd Concord, North Carolina, USA
Phone:
704-918-2321
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Exterior Master Renovations Plus Inc., Paul Stamey Nightmare Project from the start, end result more of a nightmare! Concord North Carolina
Last April, 14, 2014 we contacted Paul Stamey, owner of Exterior Master to help us build a deck. I simply wanted to update our 20 year old deck. Exterior Master (Paul Stamey) came and was very nice and claimed to be very knowledgeable about decks (and had the company name of Exterior Master so... I was trusting). Mr. Stamey even made suggestions of making an extention to our deck.
We ended up paying more than $16,000 for a "modern deck" with a horizonial railing system that is now sagging, wood that is splitting, and a whole corner of a deck that is unsafe to let my kids onto. The deck is falling apart in places. I contacted Paul Stamey (his Company is now changed to Renovations Plus Inc.) and explained that his 10 year Labor Warranty was already needing his attention as the deck was falling apart. I have left messages; he even came out and said it was not a problem and he would fix the issues. It has been more than 2 weeks and I have not heard from him nor is he returning my calls. My husband and I feel that the construction process last year was horrendous with construction workers fighting and at every turn there seemed to always be an issue.
After spending more than $16,000 on a deck a year ago that is now falling apart - I share my story to hopefully keep it from happening to anyone else.
Peace to you,
1 Updates & Rebuttals
Dave K.
North Carolina,USA
Lawsuit filed against Paul Stamey
#2Consumer Comment
Sun, January 10, 2016
Anyone interested, we have an active lawsuit against this man Paul Stamey in small claims court. Anyone that was involved with him is welcome to come testify, the date is Jan. 19th at 9:30AM at the Cleveland County Courthouse Small Claims Court.
Also, if you need information he lives at:
Paul Stamey
(((REDACTED)))
Please contact me if you want further details surferdave71 {at} yahoo [dot] com
