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  • Report:  #706664

Complaint Review: EZ CUT CNC - chesterfield Missouri

Reported By:
gary - comfrey, Minnesota, United States of America
Submitted:
Updated:

EZ CUT CNC
2233 Ridgley Woods Dr chesterfield, 63005 Missouri, United States of America
Phone:
888 759 7184
Web:
ezcutcnc.com
Categories:
Tell us has your experience with this business or person been good? What's this?
I bought a cnc plasma table for  EZ CUT CNC with the understanding I could get a full refund of purchase price if I was not 100% satisfied and now they are not willing to take it back for full amount. It was stated on web site that it was 100% money back until I wanted my money back,now that is gone.

We have had nothing but trouble with it for the last 6 months and it seems they don't have a fix for it . They have had people from Multicam the company that made the system twice and there own tech support person here for 5 days.

We get all kinds of error mesages and the hight control will not keep working ,there is no end in sight


2 Updates & Rebuttals

gary

comfrey,
Minnesota,
United States of America
EZ CUT CNC

#2Author of original report

Sat, April 16, 2011

EZ CUT CNC has agreed to not only refund my full purchase price , they are even reimbursing me for the original shipping costs. My original report was posted at a time when I was frustrated with not being able to get my business going the way I wanted to. I am pleased EZ CUT CNC has fully honored their money back guarantee.


gary

comfrey,
Minnesota,
United States of America
ez cut cnc

#3Author of original report

Mon, April 04, 2011

ez cut has agreed to refund all of our money

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