They said "Your computer will implode in 3 minutes"...so because I have a brand new mac, I panicked. Yeah, that's what they want you to do. They are COUNTING ON YOU HAVING A PANIC ATTACK. They are really scammers living in ARKANSAS, not SILICON VALLEY. So, then they told me for a LIFETIME FIREWALL PROTECTION i could pay DOUBLE. And I did it!! I am embarrassed now...I mean, I had a PhD in PSYCHOLOGY!!