- Report: #78345
Complaint Review: Ezylogo.com - Internet
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Ezylogo.com
www.ezylogo.com Internet, U.S.A.
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Ezylogo.com False Advertising - Shocking Service - Do not use this company Perth Internet
This company advertises 48 hour turnaround for logos and makes false claims about its services.
Its been three weeks since I ordered and still dont have anything, my e-mails go answered for days (I havent received a reply from one I sent 6 days ago). The first logo I got was pathetic, I sent it to about 20 friends and they all said the same thing - pathetic, and "you paid for that?"
Basically all there advertising on the web site is false and I would not recommend this to any business.
Richard
Lake Placid, NY 12150, New York
U.S.A.
Its been three weeks since I ordered and still dont have anything, my e-mails go answered for days (I havent received a reply from one I sent 6 days ago). The first logo I got was pathetic, I sent it to about 20 friends and they all said the same thing - pathetic, and "you paid for that?"
Basically all there advertising on the web site is false and I would not recommend this to any business.
Richard
Lake Placid, NY 12150, New York
U.S.A.
1 Updates & Rebuttals
Daniel
Perth,Australia,
Australia
Over 350 Satisfied Clients with 1 COMPLAINT
#2REBUTTAL Owner of company
Mon, February 02, 2004
Ezylogo was experiencing technical problems whilst relocating for 2 weeks. In that busy time we made every effort to respond to each email and provide high quality work for every client. Richard has been sent 4 logo proofs since his order, to the point of a near approval of the logo. Richard never complained about the first logo proof, so we did not need to start from scratch on a new design, we took his alterations and reponded. Since May 2003 Ezylogo has had 350+ satisfied clients, this is the very first complaint. Ezylogo never offered a 48 hour guarantee, the website says "48 hour average turnaround on first proof". Please visit www.ezylogo.com/portfolio.htm to judge for yourself the quality of our work, being one of the most affordable logo design sites around. Please contact me at [email protected] for any queries. Thanks.
