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  • Report:  #1415003

Complaint Review: Facebook.com - Menlo Park California

Reported By:
Katherine - Anaheim, California, United States
Submitted:
Updated:

Facebook.com
1 Hacker Way, Menlo Park, California Menlo Park, 94025 California, United States
Phone:
none available or publish
Web:
facebook.com
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In 2016 US District Judge Beth Labson Freeman in San Jose, California on Tuesday said a class of plaintiffs estimated in the hundreds of thousands may press their claim that Facebook should change how it handles online transactions by minors.  Unfortunately, facebook is violating a court order by refusing to refund the authorized payments.  I am now out almost $1,400 because of the ease a child can access facebook payments on the games application without any authentication that it is the cardholder.

Under the court order, FB was mandated to refund unauthorized purchases made by minors...I can't reach anyone and they have refused to refund the unauthorized charges.



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