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  • Report:  #1429126

Complaint Review: Factorytunes Radio Sales - Las Vegas Nevada

Reported By:
eric - clarence, New York, United States
Submitted:
Updated:

Factorytunes Radio Sales
Las Vegas, Nevada, United States
Web:
http://www.ebay.com/usr/factorytunes?rt=nc
Categories:
Tell us has your experience with this business or person been good? What's this?

I contacted this "company" (use that term loosly) Factorytunes, after finding them on the internet. I emailed that I had an OEM radio I no longer needed and if they had interest in buying it for resale since it appeared they were in this business. They responded they would buy it if it worked, and if it didn't they would send it back, no charge - my choice. I have several emails promising this. I packed it up and off it went. Weeks went by and after multiple inquirys I finally get a response that it was "junk" and they think threw it out! I asked for my money or another unit which I can use the parts from. Then the waffling and fun began...they started accusing me of fraud, etc! Me? They claimed "we're not in the business of free testing" blah blah.. WHAT? YOU are the one that told me to send it and now blame me for it? BTW, I know the radio worked fine, I changed it for  friend who wanted a CD installed. They started requesting personel info, ebay user names (ebay has nothing to do with this) When I asked why I was told "corporate" wants it! (Corporate...ya right..whos that the cat and dog?) They started insiuating I was a thief, etc anything to divert from the original promise of paying or returning my radio. Had I known all this "secret" info was needed up front I would have probably refused the sale to them. 

I would have been fine if they admitted they screwed up and sent me a check but they continued to throw it back at me painting it like I was the culprit! Are you kidding! What an jerk! I can't understand how anyone can run a business, make promises and don't deliver them, and have decent feedback on ebay, (as I said ebay has nothing to do with the issue at hand) but be such an idiot when they're to blame?

Stay away! The pretty wrapping and broken promises gets ugly undeneath. No idea how competant they are regarding stereos, but my guess is failry poor.

Hope this finds anyone who may want to purchase a OEM radio on ebay or elsewhere. There are many options - If you see factorytunes stay away! take a different route! 



1 Updates & Rebuttals

eric

clarence,
United States
added another name

#2Author of original report

Wed, February 14, 2018

Also goes by:

Nathan White

2808 Cotton Cloud Rd

Las Vegas, NV 89117

 

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