- Report: #41698
Complaint Review: Fairbanks Capital Corp - Salt Lake City Utah
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Author Not Confirmed
Why?
Fairbanks Capital Corp
3815 South West Temple Salt Lake City, 84115-4412 Utah, U.S.A.
Phone:
888-818-6032
Web:
N/A
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Fairbanks Capital Corp ripoff Salt Lake City Utah
We originally had our loan with Washington Mutual (another lame company) who lost our payments, posted payments late, added late fees, etc. They then turned our loan over to Fairbanks Capital Corp. who immediately started threatening letters and phone calls. I have continuously asked for mortgage history and never received one. We have been forced to seek relief in a Chapter 13 as this company is not cooperative or even easy to reach.
The phone number they supply us directs you to voice mails all over their systems and each message assures you "they will return all calls in 24 hours" Great! By the time they call you back, you are at work and not at the phone. You call them back and again get the same voice mail. I have several times followed the instructions to "press 0" for immediate assistance and been left on hold for up to 56 minutes and then get bounced back to the same voice mail.
I have heard rumors that Fairbanks specializes in picking up loans on properties that are behind; they foreclose; and pick up a profit on the sale of the properties. I am beginning to believe this is true. They certainly are not willing to work with people on keeping their properties.
Lisa
Portland, Oregon
U.S.A.
The phone number they supply us directs you to voice mails all over their systems and each message assures you "they will return all calls in 24 hours" Great! By the time they call you back, you are at work and not at the phone. You call them back and again get the same voice mail. I have several times followed the instructions to "press 0" for immediate assistance and been left on hold for up to 56 minutes and then get bounced back to the same voice mail.
I have heard rumors that Fairbanks specializes in picking up loans on properties that are behind; they foreclose; and pick up a profit on the sale of the properties. I am beginning to believe this is true. They certainly are not willing to work with people on keeping their properties.
Lisa
Portland, Oregon
U.S.A.
1 Updates & Rebuttals
Donald
Sandy,Oregon,
U.S.A.
An Oregon partner to fight against Fairbanks
#2Consumer Suggestion
Fri, January 17, 2003
Lisa, You have a partner here in Oregon to fight with you against this horrible company. We recently filed a report on this site also. Time is just as tight as money around our house, but we intend to fight this. Do you have information for the Oregon Attorney General? Any other agency we should report this to? I am glad to have a comrad nearby, but I am so very sorry for what is happening to you. I will take time to research the appropriate addresses. If you beat me to it, could you please post them on this site? Maybe as an update to your report... I promise to do the same. Good luck to you!!
