- Report: #53725
Complaint Review: Fairbanks Capital/Nations Credit - Jacksonville Florida
-
Author Not Confirmed
Why?
Fairbanks Capital/Nations Credit
10401 Deerwood Park Blvd. Jacksonville, 32256 Florida, U.S.A.
Phone:
800-944-1444
Web:
N/A
Categories:
Business Rating:
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Fairbanks Capital/Nations Credit ripoff consumer fraud ripoff consumer rip-off fraud corruption Jacksonville Florida
In December 2002 I received a letter from Fairbanks Capital that I was in the rears on my house payment. I have never been late on a payment let alone missed a payment so I called them to find out what was going on. The letter they sent did not give me any information. When I called they told me that I did not have insurance on my house from October 2000 till October 2001. (two years earlier) I told them yes I had insurance I got their fax number and faxed a copy over to them. In the mean time they increased my house payment $60.00 a month. I was told not to worry about that just to pay my regular payment and everything would be taken care of since I faxed over a copy of the insurace.
January 14, 2003 I received a letter saying that they had not received my January house payment. I immediatly went on-line and looked up my bank account and and printed a copy of the canceled check that had cleared the bank on January 2nd. I called Fairbanks and told them I had a copy of the canceled check and they preceded to tell me that they had received my check and they had indeed cashed it but since I did not send them the other $60.00 that they had put my money in a seperate account and when they received the rest of it they would apply it to my account.
I threw a fit when I found this out but what good did that do nothing because they don't give a crap about their customers. I ended up having to pay $60.00 over the phone by check. Then they wanted to charge me $20.00 for this service and once again I threw a fit and they did decide not to charge me. It is now April 21, 2003 and since December I have faxed a the proof of insurance nine times. My account still is not cleared up. I spoke to Marsha (in January)who handles the insurance and I was told that it would take 90 days to clear this matter up. I do not understand why it would take this long, don't they use computers? I have spoke to just about everyone at this company and I was told today that it would take another 4 to 6 weeks for customer service to do their thing.
In the meantime I am paying $60.00 more a month on my home loan, the idiots show me in the rears on my account and I have a $25.00 late charge from January where they cashed my check and put it in a holding accout until they received more money. Why didn't they apply what I sent to my account?
I have never spoke to anyone that can help me clear this matter up, They keep telling me it will take 90 days for this 4 to 6 weeks for that. This is ridiculous it has been 5 months, 5 months too long. These people at Fairbanks are incompotent. I am worring now that my account will ever be cleared up.
Joanne
Silsbee, Texas
U.S.A.
January 14, 2003 I received a letter saying that they had not received my January house payment. I immediatly went on-line and looked up my bank account and and printed a copy of the canceled check that had cleared the bank on January 2nd. I called Fairbanks and told them I had a copy of the canceled check and they preceded to tell me that they had received my check and they had indeed cashed it but since I did not send them the other $60.00 that they had put my money in a seperate account and when they received the rest of it they would apply it to my account.
I threw a fit when I found this out but what good did that do nothing because they don't give a crap about their customers. I ended up having to pay $60.00 over the phone by check. Then they wanted to charge me $20.00 for this service and once again I threw a fit and they did decide not to charge me. It is now April 21, 2003 and since December I have faxed a the proof of insurance nine times. My account still is not cleared up. I spoke to Marsha (in January)who handles the insurance and I was told that it would take 90 days to clear this matter up. I do not understand why it would take this long, don't they use computers? I have spoke to just about everyone at this company and I was told today that it would take another 4 to 6 weeks for customer service to do their thing.
In the meantime I am paying $60.00 more a month on my home loan, the idiots show me in the rears on my account and I have a $25.00 late charge from January where they cashed my check and put it in a holding accout until they received more money. Why didn't they apply what I sent to my account?
I have never spoke to anyone that can help me clear this matter up, They keep telling me it will take 90 days for this 4 to 6 weeks for that. This is ridiculous it has been 5 months, 5 months too long. These people at Fairbanks are incompotent. I am worring now that my account will ever be cleared up.
Joanne
Silsbee, Texas
U.S.A.
4 Updates & Rebuttals
Irma
Amarillo,Texas,
U.S.A.
another victim in texas of the Evil Doers
#2Consumer Suggestion
Tue, April 22, 2003
STOP WHATEVER YOU ARE DOING AND Call the HUD INSPECTOR GENERAL NOW!!! 1-800-347-3735. NEXT !!! SEND AN E-MAIL TO SENATOR JOHN CORNYN!!!! WWW.SENATE.GOV. SENATOR KAY BAILY HUTCHISON HAS A DIFFRENT E MAIL THEN THE ONE LISTED ON THAT WEBSITE. CONTACT ATTORNEY GENERAL GREGG ABBOTT. HIS OFFICE HAS HAD ONLY 18 COMPLAINTS FILED. WE NEED TO HAVE THAT NUMBER GROW . WRITE A LETTER TO MR,RUDY AGUILAR DIR. CONSUMER PROTECTION DIV. 2601 N.LAMAR AUSTIN,TEXAS 78705 CONTACT STATE REP,JOHN SMITHEE,INSURANCE COMITTEE 320 S.POLK,LOBBY BOX28 AMARILLO,TEXAS 79101 CONGRESSMAN MAC THORNBERRY WILL BE HAVING A TOWN MEETINGFOR THE RANDALL COUNTY APRIL 23,2003 IN CANYON, TEXAS. I WILL BE ATTENDING AND WILL GO ARMED WITH ALL THE LETTERS FROM THE TEXAS VICTIMS RIP-OFF REPORT , INCLUDING YOURS. ALSO SEVERAL PEOPLE FROM THE WWW.CONDI-FAIRBANKS.COM SITE HAVE BEEN E MAILING ME AND I WILL TAKE THEIR LETTERS TOO. IF YOU POST YOUR PROBLEMS BELOW, I WILL HELP YOU AS I AM IN TOUCH WITH SOME ONE THAT CAN HELP US BOTH. WE NEED TO GET TOGETHER TO FIND STRENGH IN NUMBERS, THERE ARE MORE THAN 18 VICTIMS IN TEXAS BUT IF YOU DON'T FILE YOU WONT BE COUNTED!!!!!!!!! HERAS IN AMARILLO
Irma
Amarillo,Texas,
U.S.A.
another victim in texas of the Evil Doers
#3Consumer Suggestion
Tue, April 22, 2003
STOP WHATEVER YOU ARE DOING AND Call the HUD INSPECTOR GENERAL NOW!!! 1-800-347-3735. NEXT !!! SEND AN E-MAIL TO SENATOR JOHN CORNYN!!!! WWW.SENATE.GOV. SENATOR KAY BAILY HUTCHISON HAS A DIFFRENT E MAIL THEN THE ONE LISTED ON THAT WEBSITE. CONTACT ATTORNEY GENERAL GREGG ABBOTT. HIS OFFICE HAS HAD ONLY 18 COMPLAINTS FILED. WE NEED TO HAVE THAT NUMBER GROW . WRITE A LETTER TO MR,RUDY AGUILAR DIR. CONSUMER PROTECTION DIV. 2601 N.LAMAR AUSTIN,TEXAS 78705 CONTACT STATE REP,JOHN SMITHEE,INSURANCE COMITTEE 320 S.POLK,LOBBY BOX28 AMARILLO,TEXAS 79101 CONGRESSMAN MAC THORNBERRY WILL BE HAVING A TOWN MEETINGFOR THE RANDALL COUNTY APRIL 23,2003 IN CANYON, TEXAS. I WILL BE ATTENDING AND WILL GO ARMED WITH ALL THE LETTERS FROM THE TEXAS VICTIMS RIP-OFF REPORT , INCLUDING YOURS. ALSO SEVERAL PEOPLE FROM THE WWW.CONDI-FAIRBANKS.COM SITE HAVE BEEN E MAILING ME AND I WILL TAKE THEIR LETTERS TOO. IF YOU POST YOUR PROBLEMS BELOW, I WILL HELP YOU AS I AM IN TOUCH WITH SOME ONE THAT CAN HELP US BOTH. WE NEED TO GET TOGETHER TO FIND STRENGH IN NUMBERS, THERE ARE MORE THAN 18 VICTIMS IN TEXAS BUT IF YOU DON'T FILE YOU WONT BE COUNTED!!!!!!!!! HERAS IN AMARILLO
Irma
Amarillo,Texas,
U.S.A.
another victim in texas of the Evil Doers
#4Consumer Suggestion
Tue, April 22, 2003
STOP WHATEVER YOU ARE DOING AND Call the HUD INSPECTOR GENERAL NOW!!! 1-800-347-3735. NEXT !!! SEND AN E-MAIL TO SENATOR JOHN CORNYN!!!! WWW.SENATE.GOV. SENATOR KAY BAILY HUTCHISON HAS A DIFFRENT E MAIL THEN THE ONE LISTED ON THAT WEBSITE. CONTACT ATTORNEY GENERAL GREGG ABBOTT. HIS OFFICE HAS HAD ONLY 18 COMPLAINTS FILED. WE NEED TO HAVE THAT NUMBER GROW . WRITE A LETTER TO MR,RUDY AGUILAR DIR. CONSUMER PROTECTION DIV. 2601 N.LAMAR AUSTIN,TEXAS 78705 CONTACT STATE REP,JOHN SMITHEE,INSURANCE COMITTEE 320 S.POLK,LOBBY BOX28 AMARILLO,TEXAS 79101 CONGRESSMAN MAC THORNBERRY WILL BE HAVING A TOWN MEETINGFOR THE RANDALL COUNTY APRIL 23,2003 IN CANYON, TEXAS. I WILL BE ATTENDING AND WILL GO ARMED WITH ALL THE LETTERS FROM THE TEXAS VICTIMS RIP-OFF REPORT , INCLUDING YOURS. ALSO SEVERAL PEOPLE FROM THE WWW.CONDI-FAIRBANKS.COM SITE HAVE BEEN E MAILING ME AND I WILL TAKE THEIR LETTERS TOO. IF YOU POST YOUR PROBLEMS BELOW, I WILL HELP YOU AS I AM IN TOUCH WITH SOME ONE THAT CAN HELP US BOTH. WE NEED TO GET TOGETHER TO FIND STRENGH IN NUMBERS, THERE ARE MORE THAN 18 VICTIMS IN TEXAS BUT IF YOU DON'T FILE YOU WONT BE COUNTED!!!!!!!!! HERAS IN AMARILLO
Irma
Amarillo,Texas,
U.S.A.
another victim in texas of the Evil Doers
#5Consumer Suggestion
Tue, April 22, 2003
STOP WHATEVER YOU ARE DOING AND Call the HUD INSPECTOR GENERAL NOW!!! 1-800-347-3735. NEXT !!! SEND AN E-MAIL TO SENATOR JOHN CORNYN!!!! WWW.SENATE.GOV. SENATOR KAY BAILY HUTCHISON HAS A DIFFRENT E MAIL THEN THE ONE LISTED ON THAT WEBSITE. CONTACT ATTORNEY GENERAL GREGG ABBOTT. HIS OFFICE HAS HAD ONLY 18 COMPLAINTS FILED. WE NEED TO HAVE THAT NUMBER GROW . WRITE A LETTER TO MR,RUDY AGUILAR DIR. CONSUMER PROTECTION DIV. 2601 N.LAMAR AUSTIN,TEXAS 78705 CONTACT STATE REP,JOHN SMITHEE,INSURANCE COMITTEE 320 S.POLK,LOBBY BOX28 AMARILLO,TEXAS 79101 CONGRESSMAN MAC THORNBERRY WILL BE HAVING A TOWN MEETINGFOR THE RANDALL COUNTY APRIL 23,2003 IN CANYON, TEXAS. I WILL BE ATTENDING AND WILL GO ARMED WITH ALL THE LETTERS FROM THE TEXAS VICTIMS RIP-OFF REPORT , INCLUDING YOURS. ALSO SEVERAL PEOPLE FROM THE WWW.CONDI-FAIRBANKS.COM SITE HAVE BEEN E MAILING ME AND I WILL TAKE THEIR LETTERS TOO. IF YOU POST YOUR PROBLEMS BELOW, I WILL HELP YOU AS I AM IN TOUCH WITH SOME ONE THAT CAN HELP US BOTH. WE NEED TO GET TOGETHER TO FIND STRENGH IN NUMBERS, THERE ARE MORE THAN 18 VICTIMS IN TEXAS BUT IF YOU DON'T FILE YOU WONT BE COUNTED!!!!!!!!! HERAS IN AMARILLO
