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  • Report:  #449050

Complaint Review: Fairfield Inn By Marriot - Manchester Connecticut

Reported By:
- St. Louis, Missouri,
Submitted:
Updated:

Fairfield Inn By Marriot
121 Pavilions Drive Manchester, 06040 Connecticut, U.S.A.
Phone:
860-6489796
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
This hotel charged me $1,120 on my credit card without my knowledge on the day I checked out. When I called the hotel they said I had smoked in my room. I stated that first, I did not smoke in the room and second, there is only a 250.00 smoking fine. The manager said that it is there policy to charge 250.00 (280.00 with tax) PER DAY. I stayed 4 nights. I called everybody and no one would give me any answered. One customer service rep said they "negotiated" and the hotel was willing to only charge me for 2 days. THAT'S 560.00 once they ADD TAX. I declined and called my credit card company.

This is stealing. These people should be prosecuted. It's over $1,000... isn't that Grand Theft?

Andria

St. Louis, Missouri

U.S.A.


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