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  • Report:  #804265

Complaint Review: FAIRFIELD PROPERTIES--COMMACK N.Y. - COMMACK New York

Reported By:
SIMS - Holtsville, New York, United States of America
Submitted:
Updated:

FAIRFIELD PROPERTIES--COMMACK N.Y.
66 COMMACK ROAD COMMACK, New York, United States of America
Phone:
631-499-6660
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?
My story is a very interesting one about Fairfield Properties. I will start out by saying anyone that lives in one of their buildings please take pictures when you leave. They will scam you when you when they send your final bill. I received my final bill 2 months after I moved out. I was charged for Damages to carpets and stairs. My security deposit was also Forfeited for no reason. I wrote a letter to them and asked for proof that my carpets had to be replaced. They sent me pictures a few weeks later to justify their bill. Problem being is that they sent me pictures of the wrong apartment. When I wrote them again I included pictures I had taken of my apartment move in and move out condition along with the pictures they sent me claiming was my apartment. You could see clear as day it was not the same pictures. Then a few weeks later I received another letter stating they did in fact send the wrong pictures but please see enclosed the corrected pictures. Well when I opened them up I came to realize that these pictures were the same pictures they just admitted were the wrong one's they just omitted the obvious one's. Back n forth I went with them and they did not comply. They wanted me to pay $761.00+ in damages to carpets that were not even mine, they wanted me to pay my last months rent and they wanted to pocket my security deposit. I have pictures, letters and e-mails all to back up my case you'd probably be amazed at how much back up I have. When I questioned the security deposit being forfeited they stopped answering the question. I then decided that it was time to take them to small claims court. In the meantime they sent my account to collections. and the bill they sent me from the collection agency is now cut in half. The collection agency broke down the bill for me in which legally they had to apply my security deposit to the last months rent and then they inflated the amount that was due for the so called "carpet damage" and then threw on $580.00 in legal fee's(which they now claim are from an eviction..I WASNT EVEN EVICTED!!! I turned my keys into the main office!!! I have no idea where that amount came from it was not on my final bill??? Once again they are just trying anything to get money from people....In small claims court they even asked for an adjurnment because they were counter-suing me...The same attorney from the collection agency is the same attorney that showed up in court...ha...Well when he did his counter claim it was not less than the collection letter he sent me 12 days prior..WHAT A JOKE!!!!!!!!My lawyer even told me that I could report them to the US postal service for Mail Fraud. I am sure if it came down to it there is alot of things I can sue these people for as well as many others. I can go on and on because it has been just such a nightmare. People need to know that if you are looking for an apartment these are NOT the people to give your money to. You will never see it again and may even try to scam more money from you in the process. They have tried every avenue to get money from me. I got lucky i covered all my angle's. I am a single mother of twins and work 2 jobs. This is a multi million dollar company who is getting rich off the poor. Totally disgusting. I'm fairly sure when I go to court again the judge will see it my way based on the evidence. This company is just full of scams and FRAUD and do not care. They will do what it takes to get whatever they can from you if you let them. And like the last rip off report maybe there can be a class action suit one day. I most certainly have enough to prove a case. If you want to see pic's or want more details because you feel like a victim..Please contact me...The more that come forward the more of a chance we have to stop these people from committing FRAUD!!!!!



1 Updates & Rebuttals

nmlack

Bohemia,
New York,
United States of America
Also Being Ripped Off By Fairfield!!

#2Consumer Comment

Mon, March 26, 2012

I live in a Fairfield Apartment Complex in Bohemia, NY.  I recently inquired about renting a clubhouse for a party, and since my complex does not have a clubhouse I was told I could rent at another complex.  I chose the Fairfield Commack Clubhouse and was told the price of $175 plus a $250 security deposit.  Three days before the party, they decided
to advise me that because I didn't live in the Commack Fairfield location I could not rent the clubhouse and they would simply mail back my check.  I was of course infuriated by this and demanded that they make an exception being that the party was only 3 days away and it was not MY mistake it was the rental agent's.  From the beginning this was a
disaster and they gave me a hard time.  The morning of the party I went to sign additional paperwork since I was not a resident in Commack and they had to give me the key.  The rental agent in the clubhouse advised me that she would be in the office until 5 which was ABSURD because my party started at 4, so while my guests were there I had to have some
woman sitting in the office which was completely ridiculous...but fine...so she leaves at 5.

Now its starting to get dark so I go to put the lights on and they don't work.  So we waited a little bit and figured maybe they were on a timer, but no.  MY GUESTS WERE SITTING IN THE DARK FOR AN HOUR!!!  I called the emergency number and the person on the phone was in such a rush to get me off the phone she didn't listen to my full story and had MY super in Bohemia call me instead of the super for Commack.  So I had to call back again (while my guests were still sitting in the dark) and couldn't get an answer as to when they could get someone to come figure out the lights, so my guests continued to SIT IN THE DARK!!  My husband finally was able to find the breaker box in the laundry room and noticed
that the breaker was off and turned it on and we finally had light.  At the party, I hired a waitress who is also a cleaning lady to take care of things during and after the party.  The place looked better when we left than it did when we started.  The party was on March 3rd.  I assumed that my $250 would show as a credit on my rent statement since i did not receive a check back yet.  Sure enough I got my rent statement Friday and there's no credit.  I called this morning and when I asked when I'm getting my money back I was told it was "under investigation and they couldn't discuss it".  If there was something wrong with the place I should've been notified IMMEDIATELY!  These people are CROOKS! 

How do you hold someone's money for this long and not bring up that there was a problem with the condition the room was left in until they call?  Sounds fishy to me!  This was a family party with about 30 guests...not a kegger with 50 drunk people!  And when both myself and my husband called they refuse to tell us what the problem is?  This is a really horrible thing to do to people and I cannot wait to get out of this apartment complex.  I can't wait to see the fight I'm going to have to get my $1250 security deposit back when I move OUT of there!  We don't make a lot of money and $250 is a big chunk of change for us and I was counting on that to put towards my rent.  I have heard many many bad things about this company but decided to give them the benefit of the doubt with a 1 year lease.  NEVER AGAIN WILL I EVER RENT FROM FAIRFIELD!!  I would rather live in a basement apartment for double the price than ever give them another dollar of my money.  I feel like from the beginning, it was in their plans to screw me over.  They do nothing to help you only work
against you for EVERYTHING.  How can I trust now WEEKS LATER that whatever this so called problem with the condition of the room was because of me?  I should have been notified at the time of the inspection that there was a problem.  Too much time has gone by now and since I was not notified that there was a problem I want my money back. 

I can't afford to just throw $250 to a company of crooks that rip people off left and right!!!

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