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  • Report:  #1350701

Complaint Review: Fairmount Athletic Club - King of Prussia Pennsylvania

Reported By:
Annie - King of Prussia,, Pennsylvania, USA
Submitted:
Updated:

Fairmount Athletic Club
499 S. Henderson Rd King of Prussia, 19406 Pennsylvania, USA
Phone:
(610) 992-1004
Web:
http://www.fairmountac.com/
Tell us has your experience with this business or person been good? What's this?

    I was signed up for an annual membership that was supposed to go month-to-month after the year was completed.  When I tried to leave the club to join another, I was told I was still under contract, which i wasn't. 

Fairmount continued repeatedly to charge my credit card for months after I left the club.  I tried to call numerous time to speak with Brian, the manager and my calls were ignored.  I finally closed my credit card account and disputed the charges with my credit card company. 

Thanksfully they were able to resove the dispute in my favor because as stated, I was no longe under a contract.  I was reimbursed all charges from my credit card company!  Now I am receiving LATE Payment notification mail from Fairmount and from a collections company.  This will have no effect on my credit, as its excellent, but I felt the need to return that "favor" with this report. 

Fairmount, your Customer Service and billing practices are horrible.



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