- Report: #1405936
Complaint Review: Fallen Hero Bracelets - Internet
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Fallen Hero Bracelets
Internet, USA
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Fallen Hero Bracelets Michael Friedmann Took my money and provided no product, Unprofessional and horrible customer service. Internet
After reading all the complaints, I couldn't agree more! In Mr. Friedmann's responses, his conduct speaks for itself. I ordered a memorial bracelet with the names of some of my fallen brothers engraved from "Fallen Hero Bracelets" on June 29, 2017. Per their website, they inform of a 14 day processing period and a 30 day lead time. I am yet to receive my order and it is now October 12, 2017. I have been in contact with a individual who goes by the name of Michael Friedmann, if that is his real name. He advised that he was out of the office most of August due to a family emergency. However, he does not engrave any of the Bracelets, as he outsources the work, so this should not effect production. I remained patient and advised that I wished all was well with his family . I have sent several additional emails, to which I receive little to no response until recently, when I informed him I would be contacting the Better Business Bureau. Friedmann then decided he would reply to that email, as he took it as a threat, rather than a resort, and also advised that he is not affiliated with the BBB, contrary to his wedsite that depicts an A+ rating by the BBB; which was also debunked as a lie. Friedmann offers no date of compleation or any insight on the status of my order. Please beware of this company, I wish I would have reviewed all the complaints prior to my order, as he is in possession of my money, and I am yet to revive my product.
