- Report: #269947
Complaint Review: Family Auto Center - Muskegon Michigan
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Family Auto Center
3146 Henry St Muskegon, 49444 Michigan, U.S.A.
Phone:
231-733-4401
Web:
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Family Auto Center I was told one price by e-mail on my car and after my car was sold another price.My trade-in car was sold before anything was filled out. Muskegon Michigan
I went into Family Auto Center expecting to get a new or used car for $250.00 a month,along with my trade-in car and $1,000.00.Well,first off, they sold my trade in car before I even got to look at a car.And even on the lot they had told me $250.00 and there were over 20 cars available.And I picked out a 2004 Chrysler PT Cruiser.And we went into the office and the car salesman was drawing up the papers he did everything without aven letting me know what he was doing and he changed the amount of the car payment from $250.00 to $466.98 and I about blew a gasket.I go what do I do now,I don't have my trade-in and I need a car to get to work so I've been paying the last amount.I tryed to talk to the management and I got no where.I got no kind of explanation why the amount was changed.And the service of the car is terrible.Could you please help me.
Sade53
Grand Haven, Michigan
U.S.A.
Sade53
Grand Haven, Michigan
U.S.A.
1 Updates & Rebuttals
Terri
Niles,Michigan,
U.S.A.
What they did was ILLEGAL
#2Consumer Suggestion
Sat, August 25, 2007
First when did you sign off the title to your trade in? Before or after they told you that they had sold your car. I work for a used car dealer. What they did was totally illegal. I would diffentally turn them into to the State Of Michigan Secretary of State. You can do this online by going to the States website. What they did was a basic bait and switch on you. Sometimes bad dealers will tell you that they sold your trade in to make you purchase a car because now they have you a bad situation, because just about everyone needs a car to get around. If they told you that they sold your car before you signed off the title, then they broke the law. Michigan dealers can not sell a vehicle if they don't have the title in their possession and in their name. Never sign anything until you have read everything and feel comfortable with the deal, that includes the title to the car that you currently own, which should always be the last thing you do when you purchase a car. It gives you some leverage with the dealer. That way you can go through the papers for the vehicle you are purchasing before you sign the title over to them. I hope this helps.
