Family RV Stinks
Vista,#2Author of original report
Wed, December 12, 2012
..... You sound like a person that works at Family RV. The way you skipped over the experience my family suffered through and went to some strawman tells me you live in the same 'reeks of small time' culture that Family RV lives in. One where an owner threatens prospective clients and their wives. And does so in front of young children. I guess Canada has classless people too.
1) Well, I guess they should update their website since they sell worldwide. Update Fabebook too because All Season RV shows about 100 happy customers and most are out of state to include California.
2) Maybe in Canada you guys have that issue. Here in SoCal we don't. I called two local places the vender gave the names of. Both places will do it.
3) Shipping? The drive for both places is closer then to Ontario where Family RV is. After reading reviews from others and my experience I could only imagine the hell they would have put me through for warranty work.
4) Glad it is a trailer and not something with a drive train. But your point is laughable still because these guys wanted to take the standard TV that comes with the model from the vender out of the deal. In the end I will be happy to wait a few extra days or weeks to get what limited warranty work will need to be done on a trailer in order to never have to buy from an operation like Baird Family RV.
Bubba Lee
REd Deer,#3General Comment
Wed, December 12, 2012
Nice of you to drop your selling dealer in it. Hes not allowed to sell outside his area. Pretty cool.
Good luck getting warranty repairs done, its not like cars, the manufacturer can't force the local dealer to work on your unit.
I hope the warranty repairs needed are going to be less than the shipping will be to get it fixed.
By the way a dealer making a long distance sale knows he won't have to loose money on warranty so he can cut that amount from his equation. I bet Family RV would have sold you at that price if he knew he would never see the trailer again.