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  • Report:  #1403946

Complaint Review: Family Tree DNA - Nationwide

Reported By:
PJG - Sarasota, Florida, USA
Submitted:
Updated:

Family Tree DNA
Nationwide, USA
Phone:
832.761.9634
Web:
https://www.familytreedna.com/
Categories:
Tell us has your experience with this business or person been good? What's this?

I recently purchased a DNA report from Family Tree DNA. After receiving my test, I did my swab and returned for results. Received results and it looked like chinese arithmatic. There is NO way any individual with average intelligenc can understand the test reslult. It is so full of jibber jabber and numbers that look like a Einstine calculation.

I emailed back and explained my issue and there is NO way anyone can understand. Well here comes the upsell! Well if you purchase all these add ons you can reasonably understand your results. After reviewing the add ons, its still Greek! DO NOT PURCHASE this test. Spend a little more and go with a better company that has results that you can understand. I reuested a refund and was told, sorry you already used up the test.  



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