- Report: #501450
Complaint Review: Fancy Gap Pottery/Fancy Gap VA - Fancy Gap Virginia
Reported By:
PICTUREMAN -
Pilot Mountain, North Carolina, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
Fancy Gap Pottery/Fancy Gap VA
350 Pottery Dr Fancy Gap, 24328-2824 Virginia, United States of America
Phone:
(276) 728-
Web:
N/A
Categories:
Business Rating:
(0)
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Fancy Gap Pottery/Fancy Gap VA FANCY GAP POTTERY RIPS OFF SUNDAY SCHOOL CLASS. REFUSES REFUND ON DEFECTIVE MATERIALS USED TO SUPPORT ORPHANAGE AND NURSING HOMES!! Fancy Gap, Virginia
My wife makes quilts for charity. She teaches a Sunday School class of older ladies and they make quilts and give them to nursing homes and a orphanage. Most of the material is donated, but sometimes they have to buy it. Recently they bought about 40 yards of material from Fancy Gap Pottery. The material was defective. The color came off on the other materials and all over her hands.When she tried to get a refund, she was very sternly lectured by the owner. She was told she was going to hell for this and that she was a bad representative of her church. My wife left in tears.
What the owner did not know, is that my wife is being honored this year for 40 years of teaching Sunday School and 50 years as a gospel singer Her brother is a
preacher of 40 years and I am a church deacon.There was no refund made and more material will need to be purchased. Another lady in our Sunday School class makes floral wreathes and sells them to support missionaries. She bought $1500.00 worth of flowers at one time last year. Needless to say, no one from our class or fellowship will buy there again.
HAVE YOU EVER HEARD TELL OF A BUSINESS OWNER TALKING TO A CUSTOMER LIKE THAT? BE AWARE, IF YOU BUY AT THIS PLACE, YOU MAY NOT GET A REFUND IF IT IS DEFECTIVE.BUYER BEWARE.THEY ARE REAL NICE WHEN YOU ARE SPENDING MONEY, BUT LOOKOUT IF YOU NEED TO GET IT BACK. IF THEY TREAT A CHARITY LIKE THIS, HOW DO YOU THINK THEY WILL TREAT YOU?
In all fairness, it should be noted that the owner gave her 20 yards of white material ( which we don't need and can't use ) in place of half of the defective burgundy material. When they learned that we could not use the rest, they wanted us to leave it with them, no doubt to resell.This material had been cut, this was their reasoning for not taking it back for refund. But they wanted it quickly when they thought it would be destroyed.SINCE THE MATERIAL IS ALREADY DEFECTIVE, IT SHOULD NOT BE RESOLD, THEREFORE CUTTING IT SHOULD NOT HAVE ANY BEARING ON THE SITUATION, SINCE IT IT IS NOT FIT TO RESELL TO START WITH.
2 Updates & Rebuttals
PICTUREMAN
Mount Airy,North Carolina,
USA
CORRECTION
#2Author of original report
Tue, September 29, 2009
In writing the above report, I wrote as told to me by the THREE WITNESSES who were there during the refund request. I mistakenly misquoted the statement concerning hell. The owner did not say that MY WIFE WAS GOING TO HELL. She said that SHE WAS NOT GOING TO HELL OVER THIS.
Since that time the ladies have tried treating the fabric with SALT and VINEGAR and it appears to have eliminated the problem of the dye coming off on hands and material. Therefore, they are no longer seeking to return the merchandise.
PICTUREMAN
Mount Airy,North Carolina,
USA
CORRECTION
#3Author of original report
Tue, September 29, 2009
WHEN I WROTE THE ABOVE COMPLAINT I WAS REPEATING WHAT I WAS TOLD BY THE THREE WITNESSES TO THIS EVENT. I MISTAKINGLY SAID THAT THHE OWNER TOLD MY WIFE SHE WOULD GO TO HELL OVER THIS. THE CORRECT STATEMENT WAS THAT SHE (THE OWNER) WAS NOT GOING TO HELL OVER THIS.
Since the incident occured, they have found a way to treat the material with SALT and VINEGAR and eliminate the problem of dye coming off on everything. Because, they have cured the problem on their own, they are no longer wanting to return the material.
