- Report: #1448714
Complaint Review: FedEx - Durham North Carolina
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Author Confirmed
Why?
FedEx
2311 Englert dr. Durham, 27713 North Carolina, United States
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FedEx Failed to deliver $1000.00 medical equipment as scheduled. Lied about delivery attempt, I’ve been home all day waiting but FedEx claims delivery attempt failed because "customer unavailable”, which is a complete lie. Durham North Carolina
Scheduled delivery Sat 6/23 before 8:00 pm Delivery not attempted, fraudulent delivery failure reported as "Customer unavailable or business closed”. Delivery address is private residence, I have been home all day. No delivery has been attempted. FedEx delivery lied about attempting to deliver. Spoke with fedex customer advocacy 6/23 around 12:00, she claims to have gotten in touch with delivery manager and was promised that the $1000.00 medical equipment would be delivered today as scheduled. Delivery company reported fraudulent delivery failure again, no delivery attempt was made. Second fedex customer advocacy representative (Xiomara) claims the delivery company isn’t open past midday Saturday and wasn’t able to deliver package as scheduled and as promised. Completely apathetic about delivery issues or deceitful and fraudulent behavior by local fedex delivery company.
