The guy name Darius Lyvers from FH Furr Plumbing came to my house signed contract. He told me that Trane Unite will have 10 years warranty Parts & Labor. Today the motor is making noise. The Technician from FH Furr came check it. He said the motor need replace. The motor cost $1461.00. But they not under warranty because I not signed up for maintenance. I called Home Depot they tell me call Trance. I called Joe Bamford who is General Manager of FH Furr told me call Trane. I really frustrated FH Furr and Home Depot both of them taking money then walk away. Why I have to call Trane to resolved the problem. First I trusted Home Depot for installing. I don't trust small company that why I go with Home Depot. They took money on top of FH Furr and Trane now I have deal with other company for warranty. Second I frustrated FH Furr send the guy to me signed up the contract. The guy never told me that Trane don't warranty if not signed up maintenance. Every time FH Furr technician came out check some I have to pay for Dianosgtic $115. They never give me back $115 even I agree to fix it. I hope everyone can lean this CHEAT from Home Depot and FH Furr before you try do business with them
FH Furr Plumbing, Heating & Air and Home Depot
I signed up with Home Depot to install my Heat Pump & AC.The guy name Darius Lyvers from FH Furr Plumbing came to my house signed contract. He told me that Trane Unite will have 10 years warranty Parts & Labor. Today the motor is making noise. The Technician from FH Furr came check it. He said the motor need replace. The motor cost $1461.00. But they not under warranty because I not signed up for maintenance. I called Home Depot they tell me call Trance. I called Joe Bamford who is General Manager of FH Furr told me call Trane.
I really frustrated FH Furr and Home Depot both of them taking money then walk away. Why I have to call Trane to resolved the problem.
First I trusted Home Depot for installing. I don't trust small company that why I go with Home Depot. They took money on top of FH Furr and Trane now I have deal with other company for warranty.
Second I frustrated FH Furr send the guy to me signed up the contract. The guy never told me that Trane don't warranty if not signed up maintenance.
Every time FH Furr technician came out check some I have to pay for Dianosgtic $115. They never give me back $115 even I agree to fix it.
I hope everyone can lean this CHEAT from Home Depot and FH Furr before you try do business with them
Hai